Support
Last updated: November 2, 2026
How can we help?
Contact [email protected] with the app version, your device model and a short description of the issue. Do not send payment-card details, passwords or private journal entries.
Purchases and restoration
Use Restore purchases on the Premium screen with the same store account used for the purchase. Restoring purchases does not start a new subscription. If your subscription has expired, you can choose a new plan; eligibility for a trial is determined by the store.
Cancel or request a refund
Manage an Apple subscription at https://apps.apple.com/account/subscriptions. Request an Apple refund at https://reportaproblem.apple.com/. Deleting the app does not cancel a subscription.
Your journal
Journal entries are stored locally on your device. Export anything you want to keep before deleting the app or its data. Tarovelle does not currently provide journal cloud synchronization.
Release status
Tarovelle is preparing for launch. Store availability and supported languages will be confirmed when the app is released.